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Stop payment

You can check online whether a cheque has been presented for payment at the bank and if it hasn't, you can then stop the payment online.


Saves having to obtain the latest statement of the account or calling the bank to see whether a cheque has been presented for payment.

What information will I need?

Start with the cheque serial number from the record in your cheque book. You will also be asked to provide the date, payee and amount of the cheque but the key element is the cheque serial number.


  • Always ensure that you have a record of cheque serial numbers for cheques you have issued
  • The more payments you make on Online Banking the fewer cheques are likely to go astray and need stopping
  • Payments made via Online Banking cannot be stopped and are deemed paid at the time your account is debited



Screenshot of stopping a cheque in online banking