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Business banking days

Funds Transfers

Funds Transfers, which are transfers of funds among your own accounts, can only be same day transactions and must be completed before 5 p.m., on Banking Business Days. Anything entered after 5 p.m. will be processed on the next Banking Business Day.

Banking Business Day

Is any day on which banks in the place which you are registered for Internet Banking are open - not weekends, public holidays or bank holidays.

BillPay

You can make a BillPay to Billers registered with Westpac up to 5 p.m. on a banking day for credit to the account of the Biller same day value. Anything entered after 5 p.m. will be processed on the next Banking Business Day.

Pay Others

If your Pay Others payment is urgent, make sure you complete it before 3 p.m. on Banking Business Days, for early processing the next Banking Business Day. Anything entered after 3 p.m. will be processed on the second Banking Business Day. Scheduled payments can be changed or cancelled up to one business day before the scheduled date. It is expected but cannot be guaranteed, that credits will be processed by the receiving bank, if not Westpac, for value on the day of receipt. Credits to accounts at Westpac will be processed same day if received by 3 p.m.

Overseas Payments

Foreign Exchange Control approval to make a payment overseas must (where necessary) be delivered to the bank in advance of the transaction being created using Internet Banking.

Overseas payments must be completed by 12 noon on a Banking Business Day unless they are in Japanese Yen or New Zealand Dollars which must be completed by 10 a.m. on a Banking Business Day. Payments completed on a public holiday or a weekend will be processed by the bank on the next Banking Business Day.

Under normal circumstances your money should arrive at the overseas destination within one or two Banking Business Days. The bank however, cannot guarantee this time frame as there could be complications in the routing of payments or delays in overseas banking systems. The ability of the overseas bank to pay the recipient on the same day will also depend on the banking practice in the country concerned.

Periodic Payments

You can create or delete a Periodic Payment any time but for it to be actioned by the bank will require two Banking Business Days and it must be received by 3 p.m. on a Banking Business Day. A minimum of one Banking Business Day's notice is required to create or delete a Periodic Payment. Periodic Payments due on a weekend or public holiday will be paid on the Banking Business Day prior.

Deposit Books

Requests for Deposit Books must be completed by 3 p.m. on a Banking Business Day for collection or dispatch the next Banking Business Day. Anything entered after 3 p.m. will be processed on the next Banking Business Day for collection or dispatch the second Banking Business Day.

Copy of statements

Requests for Copies of Statements must be completed by 5 p.m. on a Banking Business Day for collection or dispatch the next Banking Business Day. Anything entered after 5 p.m. will be processed on the next Banking Business Day for collection or dispatch the second Banking Business Day.

Stop payment of a Cheque

Requests for Stop Payment of a Cheque must be completed by 5 p.m. on a Banking Business Day for action same day. Anything entered after 5 p.m. will be processed on the next Banking Business Day. You will receive confirmation when the payment has been stopped or if it has already been presented and paid.

Messages

If you send the bank a Message before 3 p.m. on a Banking Business Day it will be received same day. Anything entered after 3 p.m. will be received next Banking Business Day.